Mechanical and Hydraulic Dock Levelers

Dock levelers bridge the height difference between truck beds and dock floors, allowing goods to be transferred safely and smoothly.

Embedded in the surface of your loading bay, they can be raised or lowered to create a flush pathway for forklifts and pallet jacks. Depending on the volume of shipments passing through your facility and the amount of external power available, business owners typically rely on one of two models.

Manual dock levelers, sometimes referred to as mechanical dock levelers, are activated with a pull chain. When triggered, the spring-loaded platform pops up and is walked down until its edge is resting level with the truck bed.

Hydraulic dock levelers are operated by a push button station. Switching on the hydraulic pump extends the cylinders until the platform rests even with the floor of the cargo trailer.

When well-maintained, mechanical and hydraulic dock levelers allow materials to be loaded and unloaded efficiently, with minimal risk of injury or accident. Vortex service teams work with warehouses and shipping centers ‒ inspecting, cleaning, and repairing dock levelers in order to ensure their reliability and resolve problems that could disrupt the movement of products and supplies. Our technicians are trained to handle all common issues affecting your levelers, including:

Fluid Leaks: Hydraulic levelers with fluid seeping out from their hoses, seals, and connections cannot function reliably. In some cases, leaky systems may be too weak to support shipments moving across the platform, endangering your staff and equipment.
Pump Malfunction: Faulty pumps prevent levelers from being raised or lowered to your desired height, resulting in a tilted or bumpy transition between truck and platform.
Warping or Bending: Heavy use and impact from forklifts can cause steel and aluminum platforms to bend, creating uneven surfaces that increase the likelihood of an accident or mishap.
Worn Springs: Repeated use can weaken the springs beneath manual dock levelers, making it difficult or impossible to raise the platform to its intended height.

Cylinder Problems: A leaky cylinder prevents hydraulic levelers from raising and lowering smoothly, while a misaligned cylinder keeps the platform from sitting flush with the cargo bed.
Electrical Malfunctions: Corrosion and weak connections can impair or disable the leveler’s electronic components. Loose wires can lead to short circuits, destroying control panels or push-button devices and leaving the unit entirely unresponsive.
Uneven Lip Extension: A lip extension protrudes beyond the edge of the dock leveler, providing a longer reach and better purchase on the truck bed. Impact can damage the pins connecting it to the rest of the platform, compromising loading and unloading operations.
Rust: Dock levelers installed in rainy and humid environments can become corroded, weakening their structural integrity and leading to unsafe working conditions.
Impaired Hinges: Wear and tear caused by frequent activation cycles can cause hinges to become loose or damaged, undermining the platform’s stability and function.

Vortex service teams identify and address problems that could jeopardize the safety and reliability of manual and hydraulic dock levelers. Careful inspection and routine maintenance clears away debris and corrects issues that could impact the unit’s performance and lead to slips, trips, falls, and crashes. For more information about dock leveler upkeep and repair, contact your local Vortex service center today.

Fully Certified & Accredited Commercial Door Experts

What Our Customers Are Saying

Excellent

5.0

Sigifredo E.

Jose did a great job taking care of our needs for the office door. Thank you so much and much appreciated!

XanthonymX *

Cotton did an excellent job in a quick repair for our store location.

Mark W.

Anthony did an outstanding job this morning on the installation of the safety mechanism on Garage Door Nbr 2 here at the GFiber facility. Vortex and crew are always courteous and always go above and beyond to get the job done. I would recommend Vortex 100% for any of your garage door/gate needs.

Colin B

Very wonderful door company I had the best service ever! Miguel helped me was super helpful and very knowledgeable and nice and explained everything very well highly recommended him and if I need any more door work I’m calling Miguel that’s how good of service I got !

Aaron M.

Greg did a great job getting our door back on track after the big storm we had over the weekend.

alex T.

This review is long overdue, we have a very large garage door that was poorly designed (by a different company) which has caused it to break many times. At this point I've met pretty much every tech they have and their whole team is great and has always been fair, efficient, and honest. I want to give a big thank you to John who has helped get our door functioning correctly over multiple different failures and we just had Brad come out who was just as great. We also had an issue with our front door which I didn't initially call about but they went a step above and fixed that too. Thank you for always going above and beyond.

Guillermo D.

Customer service is second to none, with exceptional service.

angelvoice8817

Vortex was awesome

EDUARDO G.

Sean and Jonathan did great work verry professional. Recommend...A++++

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

Search Vortex Doors