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National Accounts

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Speed, Reliability, Integrity

In 1991, Vortex recognized the need to provide Customers who manage multiple locations with one point of contact. With Vortex just beginning to expand across the country we knew we could help make handling door and gate needs easier for Retailers, Property Managers, and any Facility Manager that manages multiple locations. We do this by providing “white glove” service and our own self-performing Service Centers.

For decades Vortex has continued to perfect, innovate, and customize an exclusive program that exceeds customers’ expectations. You can expect instantaneous response from your dedicated Customer Care Team from 7:00am-5:30pm Monday-Friday along with after-hour care for all your door service needs.

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If you manage multiple locations and are looking for a single point of contact, please contact us to discuss our offerings:

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With an experienced team of more than 300 highly trained technicians, over 400 service vehicles and over 50 self-performing Service Centers nationwide, we have maintained our 100% self-performing business model.  This allows us to be the most responsive door and gate service company in the nation. Being a Facility Manager of many locations has its benefits:

  • Fast Service to ensure your stores and facilities are safe and secure.
  • Partnership with a Vortex representative to learn your needs, expectations, and requirements.
  • No binding contracts…use us when you need us! This philosophy ensures we “earn” our next job.
  • Personal service via phone, email, and website systems.
  • Customization of your account to meet your needs and streamline your jobs.
  • Priority dispatching for fast response to your stores.
  • 84% of our calls are handled with a single man to save you money.
  • Exclusively trained technicians at our In-House Training Center. Come by for a visit!
  • Quick, fast, and efficient techniques to save you money!
  • No minimum fees, no hidden fees, no surcharges, no mileage fees, no management fees!
  • Free Estimates.
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Being self-performing provides you with consistent high-level quality, service and exceptional communication. You don’t have to worry about if or when we will show, you can have confidence that we will show up and communicate with you extensively throughout the project.

Vortex is passionate about providing personal, traditional, family-style service. This is the basis of our foundation and continues to live in our daily philosophy.

If you manage multiple stores, facilities, or properties call or email us to discuss how we can help you make handling door, gate, and dock leveler service easy!

Active Vendor and extensive experience with these web-based systems:

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Fully Certified & Accredited Commercial Door Experts

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What Our Customers Are Saying

Excellent
5.0
Angel V.
They were amazing and very friendly
David T.
Ray was very professional, explained everything throughly and did a clean quick job . He fixed our dock door and it is working great
Matthew D.
Colton and Spencer were very profesional. Got door working great.
James J.
Friendly and knowledgeable service technicians.Great work!
Stacy C.
Juan Lopez and Victor Estrada did an outstanding job, very professional ??
Eugene M.
Sergio came to fix closers on 2 door and get us a quotes for PM for emergency exit doors. While here our roll up door broke and Sergio called it in for us and took a look at it. Even though he has to come back out to do the repairs. The customer service he provided is beyond expectations. Thanks Sergio
Natalie S.
Our office was serviced by David Hibbert, who was extremely professional, listened to our agent's needs, and did a very thorough job at inspecting our problem, not just try to fix the surface issue. He has exceptional customer service skills, explained the issue to our on site staff and we Would highly recommend him!
Ray S.
John Melton did a great job!
Lizet C.
Javier has great customer service he literally saved us by fixing the doors at our med spa ! Very clean and professional. Highly recommend.
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Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

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