Your Local Service Center:
Vortex Logo

Common issues to look out for when keeping your Herculite doors running smooth

August 7, 2015 | Commercial Doors

HerculiteDoors-blogA Herculite door, or full-glass frameless door, is one of the most attractive entrance doors ever invented. Fully customizable in every way, from glass thickness to handle type to locking mechanism, the Herculite door’s popularity is easy to understand. This post will highlight what to look for to keep any Herculite door operating smoothly.

Common Issues with Herculite Door Operation

With just a bit of preventive and routine cleaning and maintenance, a Herculite door can provide many years of seamless service. In the same way, much of what may interfere with door operation can be quickly fixed or, ideally, prevented.

Loose Handles

When the door handles start to come loose, often all that is needed is a simple adjustment and tightening. But if this simple maintenance task is not attended to, continual jiggling of loose or improperly mounted handles can cause scratches and cracks in the glass that will weaken the overall door structure.

Inaccurate Closer Pressure

If the closer pressure on a Herculite door is too tight, the door may feel like it is impossible to open or close. Conversely, if the pressure is set too low, the door may actually swing open too quickly, hitting employees or customers and causing minor injuries. Ideally, the pressure should be set so it causes no notice at all during opening and closing.

Debris or Obstacles

If trash or debris, decorative planters, doorstops and other obstacles are allowed to accumulate near or under the door itself; these can cause anything from jamming in the locking mechanism to scratches or cracks in the door. It is critical to keep the area around any Herculite door clean and clear so be sure to move any planters or trash cans away from the door.

Professional Assistance

With Herculite doors, as with any door, it is recommended that businesses get them maintained and inspected on a regular basis. Vortex Doors prides themselves in having fast, friendly service, with experienced technicians that have been trained at a proprietary state-of-the-art training center. For more information on Herculite doors, or any door for your business, contact Vortex Doors online or call 800-698-6783.

Want to SHARE this?

Fully Certified & Accredited Commercial Door Experts

IDEA logo
ISN RAVS Plus Participant Logo
America's Top 100 Most Loved Workplaces 2025
Newsweek most loved 2024
AAADM logo
NFPA logo
Avetta logo

What Our Customers Are Saying

Excellent
4.8
David S.
John did a great job! Timely and efficient
Cheryl C.
Azure and Ulysses were very professional, clean, and courteous. They communicated thru-out the service call and provided a thorough summary at the end.
Arthur G.
Paz and Angel were quick and efficient at changing the hinge style on our door to solve the issue we were encountering. Called the company on Monday, got diagnosed on Tuesday, after a hiccup on Wednesday from a different tech they had the new part ordered and installed by Friday.
Gessa C.
Nothing but high praises for the great work done by our 2 repair guys today, John and Anthony. The office called and notified us they would arrive at 8:30AM and they did. They worked well together and were able to get all the end clips fixed that needed to be replaced and helped me grease up the old curtain door. $858 repair to maintain this old curtain style roll up door was awesome. The previous clips had ben banged up by years of abuse and fixed by me and my gate repair tool (just a hammer) for the past 2 years. It started off with the sales guy who came to look and he was very honest and quoted us $858 and said they could fix the issue of the sliding from the curtain style gate. I think replacement would be in the $5k range which I think we would have held off on. The office was very responsive as I dealt with Tiffany and Martha for scheduling and paperwork.
Noli B.
I like this company there are a missing teamwork Vortex industries doors
Johnny N.
**Update ** Rob the Owner / Manager Went over and beyond to make things right with us. It's good to know that some companies still care about their clients and want to retain that business. Because of Rob, I will continue to do business with Vortex Doors going forward. We already have a new project on the horizon as discussed with them. I am a hard customer to recover once I am unhappy, and you were able to retain my business. Thanks Rob for all that you do. ***** Two stars for the techs who did the work and the staff on the phone. Minus three stars for the following. $600 to replace a door lock? They charge $158 to come out, plus bill you for $80 per half hour. The tech took two hours to do the work and cost us $600 to replace a LOCK! I was completely unaware of these charges when I mentioned we are a new client. I would have gone somewhere else. We will not use this company ever again! This was the first time and will be my last time!
Ruth R.
Fantastic service, friendly, professional and courteous. Didn't leave until the job was done and I was left satisfied. We both made sure everything was perfectly fine! Would definitely recommend.
Angelina B.
Adriel gave very great service. Thank You
Antonio R.
Great timely service, would use again! Thanks Wyatt!
Vortex Doors - since 1937

Perfect service, incredibly fast.

Please call us at (800) 698-6783 for 24/7 customer support.

Contact Us