The Official Vortex Doors Blog

Ray did an excellent job.

Edited: Met with Devin today and worked out an agreement that was agreeable to both parties. Overall, we are very happy with the work, and they have notated our account to prevent any future unauthorized work from being done before it is quoted and pricing is approved. The work that was done was fine, but we were originally quoted $1300. There was some additional work that was suggested by the technician, which is also fine. However, there was no discussion about the cost of that additional work. We later (as another reviewer noted) had to ask for an invoice, and it was $7200. I feel that an increase of more than four times the original estimate should warrant a discussion about the increase in cost. One of our representatives did authorize the additional work, but the responsibility to inform us of the additional cost lies with Vortex, and that did not happen.

Greg was great he fix our store door very friendly & professional.

Best experience and great customer service! Technician Leo is a hardworking and detail oriented guy, great job done overs here! Thank you again!

Joe was great.

Great service and explained issues and repairs thoroughly.

Jeff got our entry door back up and running keeping our senior safe and secure. - Carlos, Magnolia Grand

Very impressed with Vortex. After searching for a company who could troubleshoot a specialty door, we found Vortex online. They were able to come out the same day and fix the issue right away. Once the appointment was made we received a call letting us know when they would arrive. We received a call once the job was complete asking if we were satisfied. You don't find that with many companies anymore so that was impressive.

Andy does phenomenal work! I greatly appreciate his due diligence, level of professionalism and his high attention to detail. He's worked on site several occasions and I am completely satisfied with his work. Good quality doors, should last if maintained well. Will use again.