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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
4.8
I.R. P.
VORTEX has been servicing my business doors (BIRITE QUALITY PHARMACY, LA HABRA) for many years. Great job. However the technician DANIEL who came 2 days ago, was out standing. Very polite & professional. I thought it was door-jam but he looked at everything like Sherlock and told me it was a piece of plastic. Very honest and professional. VORTEX techs always come on time. Great job DANIEL and thanks for it
S S.
Great people great service from Anthony and Orlando
Douglas S.
Josh did an excellent job at our service center. He was quick and professional and was competent about the service he was providing.
Jesus C.
Excellent experience with this company. Gustavo and Gio were very thorough and explained everything very well. Thank you so much
Dexter B.
John and Levi did an amazing job
Samantha P.
Velazquez is a true professional. He was kind, thorough and efficient. He fixed the issue, gave us advice for the future and ensured we were satisfied. Really appreciate his services today!
Daniel
Full disclosure, I am an employee of Vortex: I believe in this company of 85 years, and have dedicated over 15 years of service because of it. This is a great company that works hard to win the needs and hearts of the employees and customers. Always a pleasure!
Mario S.
Eduardo was very helpful and very transparent on what the issue was.
Destiny S.
This is an awesome place. I've only ever had great customer service. I am the General Manager of a swim school and doors are very important to us. Pedro has been out the past couple of times to help us and has been very knowledgeable and helpful. I would recommend this company to anyone. The prices are high, but can you really put a price on outstanding quality service?
Vortex Doors - since 1937

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