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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Emergency Response and Rapid Installation

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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What Our Customers Are Saying

Excellent
4.8
Renee A.
John was a huge help with explaining details and pinpointing problems and resolutions.
Cynthia M.
Chris R was exceptional with his communication and professionalism. Great job !
El Savior V.
I've used Vortex a few times over the years and have had excellent service each and every time. Their service tech's are always professional and very knowledgeable. Rafael R. serviced our warehouse today and was very quick to get the job done. Vortex has been really reliable to our company.
F R.
Chris R did a great job he was very efficient and friendly made sure to explain what he did step by step and explained the issues that were causing the problems with the door. Thank you!
Husna A.
Kenny did a great job!
Mario G.
Great service & very professional, making sure everything was serviced right & answered all my questions. Thank you John Melton for providing great customer service!
Manuel E.
Juan Lopez Victor Estrada these two technicians did an outstanding performance at the distribution center i am currently employed at. They are very professional and have an excellent work ethic. Thank you for sending these two to repair our door.
Omar F.
Victor and Spencer were awesome. They did a great job
Jimmy M.
Marcos and Angel got the doors fixed in a timely manner and they even explained what the issue was. Very helpful
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