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Vortex Houston Mobilizes for Special, 24 Hour Project

February 16, 2022 | Company News

Vortex Houston ProjectRegular maintenance keeps your business humming, but can interfere with the day-to-day. How do you keep everything running smoothly without shutting down your operations?

That was the problem confronting NRG Park, one of the largest multipurpose event centers in Houston. Made up of four separate, but equally massive buildings (NRG Center, NRG Arena, NRG Stadium, and NRG Astrodome) capable of accommodating tens of thousands of visitors, NRG Park hosts some of the city’s biggest concerts, exhibitions, trade shows, banquets, and professional sports teams. 

With events booked almost back-to-back, they couldn’t afford to miss a single day or let their doors fail. They had over 2,000 operable wall panels that needed to be inspected and only a 24-hour window when our technicians could enter. 

Emergency Response and Rapid Installation

Fortunately, Vortex has the resources and experience necessary to carry out such large projects on a tight deadline. We mobilized a team of 23 inspectors in 15 trucks. They examined rollers, seals, tracks, track switches, and the overall condition of panels throughout the 350-acre complex in a single day.

These types of inspections are crucial for the well-being of any business, but especially ones that interact with the public. At NRG, a broken door isn’t only an inconvenience. It damages their reputation and might lead to lost business.

Thanks to our team at Vortex Houston, NRG Park was made aware of potential maintenance issues and, with our help, will be able to resolve them before they develop into major problems. They not only saved money in overtime repairs, but helped ensure the smooth running of their business for months and years ahead.

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anna S.
David & Daniel were great. Made sure not to interrupt our customers and were mindful when our phone rang so we could answer our calls. Very professional and were done in record time. Didn't even leave a mess. Spotless. Thank you from Extra Space Storage. Fantastic service. Worth every penny.
Karen M.
Mark saved the day!! He came out to give me an estimate on a huge glass door at my shop that wouldn't open, and fixed my problem with a screw driver in 5 minutes. No charge! Now THAT deserves 6 stars!! Super nice guy too... will certainly call him again if I ever have another issue.
miguel S.
Great fast and reliable service! Friendly and professional,,very satisfied with the good job!??
Kash A.
I manage an apartment building and recently, one of our exterior doors stopped latching properly. Called Vortex and they were great. They sent us a quote (an accurate quote) and within just a few days, a couple techs were out fixing the door. Mateo and RJ were awesome. They had the new latch installed in no time. They were also just super cool guys. Very communicative and professional. We will definitely use Vortex again!
Tanya B.
Thank you Andrew, appreciate your help.
ALVIN S.
Bradon and Spencer were very professional replacing the spring and cables. They worked quickly and easily together. Hopefully we won't need them but if we do please send them back to us. Alvin 'Bud' Smith. MFCP Vancouver
Lindy S.
Mario was awesome and very professional Will keep calling him back for all my door repairs
Omar F.
Victor and Spencer were awesome. They did a great job
Tiffany P.
David Hibbert provided EXCELLENT customer service today ! He was incredibly knowledgeable and very professional.
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