Commercial & Industrial Door Repair and Service in Southern California

As a business owner, I understand that despite our best intentions, things don't always go the way you might want them to. As a consumer, I realize that it is times like this that a company shows it's true colors. My first interaction with Vortex left me feeling less than pleased with the outcome, and I told them as much when they emailed a satisfaction survey. I never really expected they would follow up. But, follow up they did. I got a phone call from Steve Wickens, asking if he could stop by my office and talk about my experience; the next day he was sitting in front of me, asking how to make it right. We talked it over and in the end, Steve made it right. I'm sure there was no profit left in the job for them, and considering I only have a small building with one door, I'm not likely to need them again anytime soon. Steve's only possible motivation was personal and professional integrity; traits that are pretty rare these days. Thank you Steve, thank you Vortex, you have earned my respect, and you have earned this 5 star review. I would happily use your services again and recommend you to anyone.

Eduardo was great! It's apparent through his demeanor and the quality of the finished product that he genuinely cares about his job.

Mark saved the day!! He came out to give me an estimate on a huge glass door at my shop that wouldn't open, and fixed my problem with a screw driver in 5 minutes. No charge! Now THAT deserves 6 stars!! Super nice guy too... will certainly call him again if I ever have another issue.

JEFF DID A OUTSTANDING JOB! WENT ABOVE & BEYOND IN FIXING OUR DOOR JAMMING UP.

Jeff and his assistant Lupe were knowledgeable and extremely professional.

On time, friendly and clearly explained the issue and ideal solution. Took a second to help with one of our wiggly handles, too! Fixed the door short term while awaiting parts and estimate. Thank you Christian!

Techs Kevin and Sumer are awesome! They arrived and had our gate working in no time. Vortex is always available and always easy to work with. Thank you!

Uriel Sandoval arrived earlier than scheduled time. He was professional and explained the problem of the clubhouse doors to me. Then forwarded a written report in which he will have to return with a second technician to remove doors and make the necessary repair. He was pleasant and courteous during his visit here at North Park.

Lisandro and Virgilio did a great job complete door inspection