North Carolina

Excellent service, used Vortex couple times now for our 2 office locations. Second time was an emergency situation when our big loading zone door got stuck (this was during really bad weather too - it was rainy, windy and cold) and their Customer Service manager Jennifer Audon was so helpful. Deployed help in a very short time, the crew was able to fix the issue before our closing for the day. Highly recommend! Thank you, Dasha

John came into Pedego Electric Bikes in Livermore to fix our back roll up door. He came in with a very quick response once we called. His work was efficient and quality. He didn't only fix the door, but he went above and beyond by adding a failsafe of kick plates so this wouldn't happen again, as well as adding an extra assist to roll up the door. He let me know and installed missing hardware on the bottom of the door. Everything looked great and he cleaned up well. Very impressed!

Greg did a great job diagnosing our door and will hopefully have it up and running soon!

Great customer serviceGreat communicationsGreat attention to detailOverall completely satisfied

John and Jonathan came out for a service call for us. Very knowledgeable and resolved our issue completely. They took the time to walk me through the issue and gave me tips to troubleshoot future issues. Appreciate the great customer service!

Tom and Colton came exactly on time, fixed the broken door in no time at all and helped get me pricing on remotes. Super happy with their work, definitely definitely recommend

I appreciate Jacinto and Christopher's work they did on our Vortex Roll Up Door. Came in a timely manor and fixed the issue. Very Happy with the service they provided here at 1245 Howard St. SF, CA 94103. Thank you.

Josh was very friendly and thorough

Jose and Seth came out and fixed our door that's been slamming for awhile. They installed it the correct way. Made sure we walked around to ensure there were no issues before they left! Class act! Very professional and courteous! Kudos gentleman. Job well done.