Braiden and Spencer did great helping us fix our door here in Vancouver, WA. They we're very clean and very respectful. My favorite part was when Spencer pronounced my name the right way, KarEEn, not Karen.
I recently reached out to Melissa Moschos to help replace a defective office door lock for one of our commercial buildings in downtown Portland Oregon. She expedited the shipment and sent one of their best technicians named Justin. He was very knowledgeable and efficient in replacing the door lock in no time. Receiving excellent service with a sense of urgency is what we all need in a fast-paced world. We look forward to continuing to do business with Vortex Industries for their quality of work is Superior.
Justin and Colton came and took great care of us here at The Crossings at Gresham Station. Our trash room door was malfunctioning and these guys were on top of it right away and got us back to action. Thank you guys!!!
Warranty repair with John and Anthony. Great duo, very helpful and professional. They got the backup battery for our doors rewired in a timely fashion and made sure to spend some time explaining the process and results. Everything is back up and running. Thanks!
Bradon and Spencer were very professional replacing the spring and cables. They worked quickly and easily together. Hopefully we won't need them but if we do please send them back to us.
Alvin 'Bud' Smith. MFCP Vancouver