Commercial & Industrial Door Repair and Service in Southern California

Window broke on the 29th of November they came by that day and measured it. So good so far right? Well its been 20 days and still no window. They came by one other time to measure again and now I'm left in the cold. Their window repair department has failed at every turn. Hope they eventually show up. They did this job but not in a timely manner. We did however need another window about a year later and this one went much better. I would recommend them at this point.

Leo from Vortex repaired 3 doors in our building. He walked me through all of the issues, explained he thought might be the issues and fixed all of 3 doors quickly and efficiently. Leo went above and beyond to provide all-around excellent service.

Steve and Chris did an Amazing repair!!

Lisandro and Steven came in and took care of business. Door installed with complicated lock. Thanks for the professional work.

Very impressed with vortex and the work they provided. Too quality service!

Mark saved the day!! He came out to give me an estimate on a huge glass door at my shop that wouldn't open, and fixed my problem with a screw driver in 5 minutes. No charge! Now THAT deserves 6 stars!! Super nice guy too... will certainly call him again if I ever have another issue.

Lisandro and Virgilio were great! Very friendly and explained everything very clearly and thoroughly. Fixed our front door lock and it works better than it has in years!

As a business owner, I understand that despite our best intentions, things don't always go the way you might want them to. As a consumer, I realize that it is times like this that a company shows it's true colors. My first interaction with Vortex left me feeling less than pleased with the outcome, and I told them as much when they emailed a satisfaction survey. I never really expected they would follow up. But, follow up they did. I got a phone call from Steve Wickens, asking if he could stop by my office and talk about my experience; the next day he was sitting in front of me, asking how to make it right. We talked it over and in the end, Steve made it right. I'm sure there was no profit left in the job for them, and considering I only have a small building with one door, I'm not likely to need them again anytime soon. Steve's only possible motivation was personal and professional integrity; traits that are pretty rare these days. Thank you Steve, thank you Vortex, you have earned my respect, and you have earned this 5 star review. I would happily use your services again and recommend you to anyone.

Techs Kevin and Sumer are awesome! They arrived and had our gate working in no time. Vortex is always available and always easy to work with. Thank you!